- Report: #445348
Complaint Review: Drivetime - Phoenix Arizona
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Author Confirmed
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Drivetime
drivetime.com Phoenix, Arizona, U.S.A.
Phone:
888-4181212
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Drivetime brain dead 2005 pontiac g6 Phoenix Arizona
i purchased a 2005 pontiac g6 from drivetime in january of 2008. i first saw a problem the night that i purchased the car, it did not have a key fob. which the car had a factory alarm and had to be programed to one otherwise every time i tried to get into my car the alarm would go off, so i had to actually go down to the local pontiac dealer to get one because they were too lazy to drive 5 miles to get one and get it programmed or order one and they said that they were going to refund me for the $75 that i had just spend out of pocket for something that should have already came with the car. it took me 10 weeks of driving down there, emailing, and calling them to ask where my check was. after i finally received my check from them everything became fine and dandy, until in october of 2008. i thought that my key fobs battery had died. so i took it down to a batteries plus here in phoenix and they said it was fine and that it just might need to be reprogrammed to the car. so i took it back to the pontiac dealership and spent 30 minutes trying to re pair it to my car and they told me that there might be something wrong with my computer chip in my car and that the car should still be under warranty and to take it back to drivetime and they would be able to fix it for free. so i drove back over there and of course with being the company that they are gave me a number to call, and after being transfered to like 8 other departments they told me that i was out of luck because it was not covered under their warranty.
Anonymous
phoenix, Arizona
U.S.A.
Anonymous
phoenix, Arizona
U.S.A.
