• Report:  #1872

Complaint Review: Don Shemp at Auto-Zone - Louisville Kentucky

Reported By:
- Louisville, KY,
Wed, March 29, 2000

Don Shemp at Auto-Zone
store no.0477 at5908 Bardstown Rd. Louisville, 40291 Kentucky, U.S.A.
Auto Parts
Tell us has your experience with this business or person been good? What's this?
I returned a package of defective buffing pads to an Auto Zone store no.0477, the manager refused to refund the cost, I E-Mailed the home office and all hell broke loose.

The manager was instructed to refund the mere $5.29 which he did and gave me a royal cussing and said he did not want any further business with me. PLUS he told some of my family members that I had called all of the employs M-F's and I made the statement that Auto-Zone didn't give a sh-t about their customers.

He told me that he did not want me in his store again, and the worst thing I said during the whole incident was I didn't have to do business with smart alec managers. I have not contacted Auto-Zone again, I do not thing they would listen to a customer over one of their store managers.

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