voyagevoyage
Franklin,#2Consumer Comment
Tue, May 17, 2011
I'm sorry that this happened, but DishNetwork was a terrible choice to begin with, they have very bad customer service, and almost every other company hates them. In fact they have a terrible overall business plan and management. due to their stupid idea to sue several companies, they no longer have FOX channels, ESPN channels, The Weather Channel, and more channels. Dish Network independent dealers have repeatedly been charged and fined for employing illegal telemarketing tactics, such as violating do not call lists and making calls in which a live telemarketer does not connect promptly after the call is answered. Most recently, Dish Network has moved proactively with legal action against independent dealers committing such violations. Furthermore, beginning in late 2008 and continuing as late as January 8, 2009, Dish Network has launched a campaign to terminate agreements with independent dealers regarding
business practices that defraud either the customer or Dish Network itself. Press releases have been issued just about monthly with a new list of dealers who have been terminated from their association with Dish Network. Despite this, in March 2009 the Federal Trade Commission charged Dish Network and two of its dealers with multiple violations of
the FTC's Telemarketing Sales Rule and the Telephone Consumer Protection Act of 1991. n 2004, thirteen states charged that Echostar, parent company of Dish Network, had not disclosed termination fees to potential customers and
had debited customers' bank accounts for hidden fees. The company settled the lawsuit, paid $5 million, and promised to disclose all terms prior to signing contracts with potential customers. Dish Network, while promising "Free HD For Life" and "your local stations" to most customers, fails to disclose to most of those customers that those local stations are not presented in HD, and also refuses to speculate when local stations will be offered in HD.