- Report: #1220728
Complaint Review: Dish Network - Nationwide
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Dish Network
Nationwide, USA
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Dish Network Gift Card Promise Rip-Off Palatine Illinois
In December of 2014 I was out of contract with Direct Tv, and decided to take advantage of Dish Networks offer of a PRE-PAID $150.00 Visa gift card for switching to them.
My service was installed on Dec.27 2014 and I questioned the installer where the card was and was told it would be mailed in 2 weeks.
January passed and the middle of Feb 2015 I called to find out what was going on, and was told the request for the card was never processed and they would have to review the tape to be sure I was on the gift card list.
2 weeks went by and I called again and was told that I would have to get a $100.00 and a $50.00 card because they no longer offered that program and the tape showed I was supposed to get the card and they would mail it out that week.
The middle of March 2015 I called to find out where the card was and again was told there was an error in the processing and they would "expidite" the process and I would have it is 4 days
NO CARD AS OF March 27 2015, so I called again and told them that I was still waiting and that if I did not have the card by April 1 2015 I was turning it over to our states Atty. Generals office for Fraur and breech of contract
On April 2 I got a call from the office of the president of Dish stating it would take 6 TO 8 Weeks to get the card I told them I was in the hands of the Atty Generals office now and you can deal with them.
The bottom line is... If the installer does not have the card in his pocket when you get installed tell them to leave.
I subscribed 2 days after Christmas 2014 and now I have to wait until June 2015 to possibly get thw card!!!!
STAY TUNED!!!!!
