• Report:  #2909

Complaint Review: Daimler-Chrysler-Dodge - Nationwide

Reported By:
- Kalamazoo, Mi.,
Sat, August 12, 2000

Nationwide, U.S.A.
Auto manufactures
Tell us has your experience with this business or person been good? What's this?
I own a 1996 Dodge Grand Caravan with 84,000 miles.I just had a new starter put in.About two weeks prior to my starter dying and stranding me,I tried to use my air conditioning,only to have it blow warm air on a 90 + degree day.

When the van went to the garage for the starter replacement,I told them about the air conditioning.They said that the evaporator probably had a hole in it.They said Daimler-Chrysler

had alot of problems with the evaporators and starters.My mechanic told me his garage had replaced 4 starters in the last week on dodge grand caravans.

I spoke with a customer service rep. at Daimler-Chrysler,Explained what the mechanic had told me , the Chrysler

rep said," Because it's not a safety issue, there's nothing

that can be done."

I guess I foregot to mention that the transmission was replaced

as well,just after the waranty had expired.

I definately will think twice before I buy another Dodge.

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