• Report:  #4124

Complaint Review: Cottman Transmission - Columbus hio

Reported By:
- Tempe, Arizona,
Wed, January 03, 2001

Cottman Transmission
3192 w broad st columbus ohio Columbus, 43204 hio, U.S.A.
Auto Repair Service
Tell us has your experience with this business or person been good? What's this?
They agreed to remove my transmission for 385.00 and then wanted 900 to replace the clutch presure plate and the sleve cylender and master pump. I didnt have the money so i told them to just replace the slave cyl. that was leaking. J R stated that he would not do this. Either I payed the 900 bucks or he was going to put the transmission back together with the bad cyl. his mechinic stated that they should put the transmission in the back and push the car into the alley with no charge.

I feel that I was raped by J R and cottman transmission. I even told J R that i would sigh a release and did not want a warrenty on the slave cyl. but he insested that i pay the 900 buck that i did not have. What a scam. They did not tell me before they tore the transmisson out that I could not just replace the part that I wanted to replace, it was all or nothing. JR also stated that a laywer woulldnt not take a case like this so I stated that I would take J R of Cottman Transmission at 3192 west broad street columbus ohio 43204 to small claims which he laughed and I also stated that the better buisness b would here my case. I was not asking for any thing except that I get treated like a human being and get what my money pays for. When J R refused to put the slave cyl on i feel that he riped me off.

The thing that really bothers me is how many seniors and young people has J R taken to the cleaners. 385.00 is not a lot of money but if I wanted nothing for my money i would have given it to the homeless shelter for food. This is the first time I have delt with cottman transmission and will never ever use them again!!

1 Updates & Rebuttals

Consumer Advocate Suggestion


Thu, January 04, 2001

This email is a rebuttal to RipOff #4124. It was sent by Consumer Advocate Robert Sokol at [email protected] Cottman Transmission ..What a scam. (#4124) Having taught transmissions in college, I am a bit familiar with this problem. Most transmission shops will charge between 2 and 5 hundred dollars for a diagnostic teardown of your transmission. This is the only way an exact estimate can be given for the repairs. In your case, they wanted to replace the clutch slave and master cylinder along with the pressure plate. These components work together. Replacing just the slave cylinder would really be pointless, and it would be doomed for very early failure. Automotive shops and technicians make suggestions and recommendations to customers on what repairs are necessary. Most shops will not deal with a customer when they start trying to 'short-cut' automotive work. What would happen if this shop did replace the slave cylinder and returned the vehicle to you. When you step on your clutch, and the clutch did not disengage, causing a major accident, do you think that the police will be asking you why you only replaced the slave cylinder and not the other failed components? The shop along with the technician will be in the hot seat. No disclaimer they sign will relinquish this responsibility. My suggestion to you: If you really want a slave cylinder installed - go to your local auto parts store, purchase a slave cylinder and install it yourself. It shouldn't take very long and only requires a few hand tools. If you feel that Cottman really ripped you off, call their 1-800-4-cottman customer line, or visit their web site at www.cottman.com. You might also call some other local national transmission shops to get an idea on how others handle this situation. My guess is that it won't be very different.

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