- Report: #2116
Complaint Review: ConsumerInfo.Com - Orange California
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Author Not Confirmed
Why?
ConsumerInfo.Com
One City Blvd. West Suite 401 Orange, 92868 California, U.S.A.
Phone:
1-888-888-8553
Web:
N/A
Categories:
Business Rating:
(0)
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Free Credit Report With A Catch *REBUTTALS
I ordered a credit report online from a company called "Consumer Info.Com". They sent me a email verification and a password in the mail. After I got my report, more than a month later I noticed that $69.95 was missing from my checking account. I called the bank they told me it went to Consumer Info Corporation. I called the company. They said it was a monitoring fee to monitor my credit.
I told them I didn't need them to monitor my credit. They said that it didn't start til 30 days after I got the credit report and I could have canceled it during those 30 days. I had no clue what she was talking about.
Then she asked if I ordered my report on the internet, I said yes after being on hold for 10 minutes. She came back and informed me that the $69.95 would be refunded to my account. I was pleased when the 14th of April the money was back in my account until April 17th when I noticed that $69.95 was on hold in my account as a credit card purchase.
The bank manager informed me that the charge was going to a company called "MWI Communications". Once I told her I had never heard of them, she went back through my transactions and realized that MWI Communications and Consumer Info. Com were that same company.
They gave me my refund and tried to take the money back out under a different name. So beware because of them I have to cancel my card and wait for a new one. They're web address is www.comsumerinfo.com. They address is
ConsumerInfo.Com
One City Blvd. West
Suite 401
Orange, CA 92868
I am also reporting them to the Consumer Protection Agency in my home state.
CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back
I told them I didn't need them to monitor my credit. They said that it didn't start til 30 days after I got the credit report and I could have canceled it during those 30 days. I had no clue what she was talking about.
Then she asked if I ordered my report on the internet, I said yes after being on hold for 10 minutes. She came back and informed me that the $69.95 would be refunded to my account. I was pleased when the 14th of April the money was back in my account until April 17th when I noticed that $69.95 was on hold in my account as a credit card purchase.
The bank manager informed me that the charge was going to a company called "MWI Communications". Once I told her I had never heard of them, she went back through my transactions and realized that MWI Communications and Consumer Info. Com were that same company.
They gave me my refund and tried to take the money back out under a different name. So beware because of them I have to cancel my card and wait for a new one. They're web address is www.comsumerinfo.com. They address is
ConsumerInfo.Com
One City Blvd. West
Suite 401
Orange, CA 92868
I am also reporting them to the Consumer Protection Agency in my home state.
CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back
2 Updates & Rebuttals
Read the print before ordering the product ..
#20
Wed, December 19, 2001
They filed the following rebuttal to the above Rip-Off Report:
Their email: [email protected]
Their name: trashlink
Their relationship to the company: Consumer Suggestion
Rebuttal:
What are you talking about..
Read the print before ordering the product it clearly states free credit report with 30 day trial if after 30 days you do not wish to continue CANCEL if not this means you wish to continue and your card will be charged click submit to accept.
Go ahead report them to the Consumer Protection Agency then everyone can laugh at how dumb your complaint is, if you want to report someone report your self to the I.C.B.B.T.R.W.I.A.O.S (I Cannot Be Bothered To Read What I Am Ordering Society)
It clearly states that you get a free credit report with ...
#30
Tue, December 18, 2001
They filed the following rebuttal to the above Rip-Off Report:
Their email: [email protected]
Their name: trashlink
Their relationship to the company: Consumer Suggestion
Rebuttal:
Typical
READ THE AGREEMENT!!!!
It clearly states that you get a free credit report with the 30 day trial if you do not want the yearly service after the 30 days expires you must contact consumerinfo and cancel you obviously DID NOT that is why you were charged.
The only reason they gave you back your money was because they do not want a charge back NO OTHER REASON.
I would guess you are a Californian
