- Report: #25428
Complaint Review: Computer Finance LLC - Atlanta Georgia
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Author Not Confirmed
Why?
Computer Finance LLC
none Atlanta, 30348 Georgia, U.S.A.
Phone:
800-6193419
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Computer Finance LLC shady, slow processing, no contact Atlanta Georgia
I was paying my account off and had one payment left finally! I am unable to receive my payoff. I've been trying for six weeks, calling the North Carolina office and they can't help. They say I have to fax a request to corporate office but of course, I can't talk to anyone in person. I fax twice! No answer! I'm sure my payment shows late now and I'll get a late fee - and can't do anything about it!
I will never buy another Gateway Computer due to this problem. Customer Service is very important, and selling accounts to crooks like these is unacceptable! I called today (7-26-02) and was actually told that I have to wait until I hear from corporate. I explain it's been six weeks and I was told there is absolutely nothing she could do or that I could do. I just have to wait.
these people are slime!
Erica
Fremont, Michigan
I will never buy another Gateway Computer due to this problem. Customer Service is very important, and selling accounts to crooks like these is unacceptable! I called today (7-26-02) and was actually told that I have to wait until I hear from corporate. I explain it's been six weeks and I was told there is absolutely nothing she could do or that I could do. I just have to wait.
these people are slime!
Erica
Fremont, Michigan
1 Updates & Rebuttals
KAREN
MONROE,Michigan,
MORE INFORMATION PLEASE
#2Consumer Comment
Sat, July 27, 2002
I HAVE PERSONALLY FILED A LAW SUIT AGAINST COMPUTER FINANCE LLC. AS WELL AS FILED A COMPLAINT TO THE ATTORNEY GENERAL'S OFFICE, AND THE FAIR TRADE COMMISSION. HOWEVER I HAVE ALL MY DOCUMENTATION AND PROOF OF MY STATEMENTS. I HAVE GIVEN THE ATTORNEY GENERAL ALL THE RIPOFF REPORTS THAT INVOLVE COMPUTER FINANCE LLC, AND HURLEY BANK. THERE IS AN ON GOING INVESTIGATION OF THEIR TACTICS. QUESTION, IF YOU ARE ON YOUR LAST PAYMENT DON'T YOU HAVE A STATEMENT SHOWING YOUR AMOUNT DUE? WHY DOES CUSTOMER SERVICE NEED TO TELL YOU YOUR BALANCE? IF WE ARE GOING TO GET THIS COMPANY TO STOP BAD PRACTICES WE NEED TO BE ACCURATE AND HAVE VALID COMPLAINTS. THERE MUST BE A REASON YOU DON'T KNOW HOW MUCH TO PAY? THE ATTORNEY GENERAL WON'T LOOK AT UN JUSTIFIED COMPLAINTS.
