- Report: #1322234
Complaint Review: Claims Management Inc. - Nationwide
Reported By:
B is dissatisfied -
Jourdanton, Texas, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Claims Management Inc.
Nationwide, USA
Phone:
1-800-599-9906
Web:
cmiw.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Claims Management Inc. will not return phone call or emails after numerous attempts Lexington KY
On June 5, 2016, I fell while at the Wal-Mart store in Pleasanton, Texas. I was in the infants section and slipped on a strawberry. My head bounced on the concrete floor twice. The strawberry was found not to have come from my cart by an employee. There were witnesses that it was an accident. Store employees never offered to seek medical assistance or even ask me to go to the ER. After several attempts to get in touch with store management after the fall and a visit to the ER, I was able to get some one to file a claim.
A letter was even sent to Store #757 management with no reponse. That was on June 21, 2016. I have supplied them with copies of my documents and have continously been put on hold regarding getting this settled. Repeated emails and calls to Latisha Neal, the claims manager, have gone unanswered. I have asked her supervisor that is supposedly reviewing the case since the end of July to call me and that person has not returned emails or calls. I have now called Wal-Mart company customer service and reported this employee and CMI's failure to return communication with me.
I was not asking Wal-Mart to pay the entire medical bills to the ER just my portion since the rest was placed on my insurance. I am looking for an attorney to now handle the case and I plan to seek the entire costs of the medical bills plus additional because I am still suffering from the injuries from the fall.
Wal-Mart and CMI are so not about the customer service and it is sad that these companies treat customers like this.
