• Report:  #3703

Complaint Review: CIRCUIT CITY STORES INC. - Stafford Texas

Reported By:
- Tempe, Arizona,
Sat, October 28, 2000

4000 Greenbriar Dr. St. 200 Stafford, 77477 Texas, U.S.A.
Audio & Electronics Shops
Tell us has your experience with this business or person been good? What's this?
I have a Maytag washer that I just purchased. In March of this year a rubber gromitt went out under the tub. That was fixed in a timely manner & the repairman knew what he was doing. Well it went out again. I called the repair service out. The first time he came out he would not listen when I told him it was the same problem. He insisted that the belt was the problem & would be back out on the next day. He came out & put the new belt on.

Low & behold it did not fix it & he did not bring the other part. He told me that he would be back out on Monday to fix it . That was a lie. When he had not shown up by about noon I called the service center. They tell me they have it scedualed for the 14th.

No one bothered to call me to even inform me of this change. There is no excuse for this kind of shabby service. I have been lied to by the tech., the service dept. as well as the service dept. supervisor. Because she ( Mioko ) the service supervisor said she would see what the problem was & call me back on Monday & has yet to call. In my opion the service for CIRCUIT CITY SUCKS.

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