- Report: #344835
Complaint Review: Circuit City Stores Inc - Richmond Virginia
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Author Confirmed
Why?
Circuit City Stores Inc
9950 Mayland Dr, Richmond, 23233-1464 Virginia, U.S.A.
Phone:
800-593-4361
Web:
N/A
Categories:
Business Rating:
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Circuit City Stores, Inc did not send rebate money Richmond Virginia
I purchased an Acer 15.4 laptop computer ( AS59206470 ) by order on line on order date 12/02/2007 ( order # 4440-151269 ). They shipped out on 12/3/07 and I received it on 12/05/08. This laptop has a $80 rebate deal, so I submitted my rebate right after I got the laptop and received a notice e-mail from the rebate dept.
on 12/6/08 that my rebate submission has been received and is being processed. It asked me to wait for 8 weeks to get the check. I waited and waited. On 1/16/08 I sent them an e-mail to remind them, the next day 1/17/08 I got an e-mail from them stating the supporting materials may have been misdirected or lost in the mail.
So they asked me to fax them the UPC barcode sales receipt and rebate form . Which I did . And I continue to wait. So on 4/1/2008 I fax them a note to remind them. Nothing happens and I'm still waiting. Please give me your hand. I'm counting on your help. Thank you very much for your help.
Monique
San Jose, California
U.S.A.
on 12/6/08 that my rebate submission has been received and is being processed. It asked me to wait for 8 weeks to get the check. I waited and waited. On 1/16/08 I sent them an e-mail to remind them, the next day 1/17/08 I got an e-mail from them stating the supporting materials may have been misdirected or lost in the mail.
So they asked me to fax them the UPC barcode sales receipt and rebate form . Which I did . And I continue to wait. So on 4/1/2008 I fax them a note to remind them. Nothing happens and I'm still waiting. Please give me your hand. I'm counting on your help. Thank you very much for your help.
Monique
San Jose, California
U.S.A.
1 Updates & Rebuttals
Monique nguyen
San Jose,California,
U.S.A.
San Jose, Ca.
#2Author of original report
Sat, June 28, 2008
I would like to know after I file this report with you, I should wait on your answer or what else needs to be done in my part for now ? thank you very much. Monique , San Jose.
