CiHost told me on 12/1 that my Auctions site was using too much
resources and that I would have to go on a dedicated server or they
would shut me down because I had too much traffic. I finally
agreed & sent in the paperwork and credit card number.
On 12/13 CiHost sent me an e-mail telling me not to use my site
because they would be doing some up grades. Since that time,
no one has been able to post an auction, view one, bid, register
or anything else. By the time they shut down completely 2 days ago, I had
no business. They kept telling me they would be done in 2 hrs.
Getting thru on the phone has been impossible. They charged
over $900 to my credit card ( It was to be 3 mo. @ $99/mo), I have
no dedicated server, and no business. They asked me to fax proof
that they had overcharged me so I did. They said it was not recvd.
I'm really frustrated and there seems to be nothing I can do. I
have never been able to speak with any higher ups, just with sales
people. I am beginning to find out that others have been ripped off
by CiHost charging their credit cards without authorization and others
also have been ripped off and victimized in other ways.