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  • Report:  #912043

Complaint Review: Choice Hotels - Kansas City Missouri

Reported By:
Hautedawg - Prairie Village, Kansas, United States of America
Submitted:
Updated:

Choice Hotels
KCI Airport, Kasnas City MO Kansas City, Missouri, United States of America
Phone:
Web:
www.choicehotels.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Tried to get the "internet rate" from hotel of $40/night.  Was told it was wrong and it was $100 plus $4/day to park.  I advised them of the rate, and was told I didn't know what I was talking about, that it was $100 plus the parking fee.  Booked it, thinking I could cancel.

When I tried to cancel, was routed to an offshore call center.  The call center was focused on selling me a "free" coupon  book for $10, and called me an idiot, stupid and "retarded" when I refused to buy the "free" book.  I advised I simply wanted to cancel the reservation.  Was told I would need to call, and I quote, "1-800-555-1212".  This is a fake number by the way.

I finally got hold of someone at corporate that knew what was going on, canceled the reservation.  The fee showed up on my credit card.  Now disputing the bill with credit card company     and am fighting with Choice Hotel Group regarding the attempted conversion/fraudulent charges.

DO NOT USE ANY CHOICE HOTEL.  This specific hotel, as I have come to find out, is known for drugs, prostitution and bed bugs/lice.  I guess this is what they mean by "pet friendly"...those little bugs adn drugs are their pets.

DO NOT USE CHOICE HOTELS...THEY ARE A RIP OFF


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