- Report: #856
Complaint Review: Centex Homes Corporation - Maitland Florida
-
Author Not Confirmed
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Centex Homes Corporation
151 Southhall Lane, Suite 230 Maitland, 32751 Florida, U.S.A.
Phone:
(407) 661-2150
Web:
N/A
Categories:
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Centex Homes Maitland, Florida built our home with substandard materials and sloppy workmanship *REBUTTAL
My husband and I recently (Aug 1998) had a home built by Centex Home Corp. in Florida. From the beginning, we were mislead by the sales staff and mistreated by the construction foreman. The home was built with substandard materials and sloppy workmanship.
Paint on walls is thin and chips easily. Some areas not in obvious view are not painted at all. Footboards and door trims are chipped, cracked, and dented. Excess caulk is used everywhere to fill gaps, cracks and chips, and is smeared onto walls, tile, fixtures, and cabinets. Dents are present in the drywall from damage during construction. Excess texture material is present with drips and globs found on walls, trim and plant shelves.
We wrote to the division president in Maitland, Florida in October 1998 and received a courtesy call but no repairs. In April 1999 we faxed our complaints to the warranty office. They came out to look but later called and left a message saying they wouldn't do anything for us. We wrote to the company CEO in July 1999 to express our dissatisfaction with the construction workmanship. We even sent pictures and requested repairs for the items listed above.
We received a two line response from the warranty office in Florida stating again that they would not do any repairs. Then we wrote a complaint letter to the Better Business Bureau in Texas where their main office is and received the same two line response saying they will not do anything for us. They will not reply to our phone calls/faxes or letters anymore.
Please save yourself the misery and do not buy a Centex Home because they do terrible work and provide no customer service to the homebuyer at all.
Paint on walls is thin and chips easily. Some areas not in obvious view are not painted at all. Footboards and door trims are chipped, cracked, and dented. Excess caulk is used everywhere to fill gaps, cracks and chips, and is smeared onto walls, tile, fixtures, and cabinets. Dents are present in the drywall from damage during construction. Excess texture material is present with drips and globs found on walls, trim and plant shelves.
We wrote to the division president in Maitland, Florida in October 1998 and received a courtesy call but no repairs. In April 1999 we faxed our complaints to the warranty office. They came out to look but later called and left a message saying they wouldn't do anything for us. We wrote to the company CEO in July 1999 to express our dissatisfaction with the construction workmanship. We even sent pictures and requested repairs for the items listed above.
We received a two line response from the warranty office in Florida stating again that they would not do any repairs. Then we wrote a complaint letter to the Better Business Bureau in Texas where their main office is and received the same two line response saying they will not do anything for us. They will not reply to our phone calls/faxes or letters anymore.
Please save yourself the misery and do not buy a Centex Home because they do terrible work and provide no customer service to the homebuyer at all.
4 Updates & Rebuttals
Timothy
Roselle,Illinois,
U.S.A.
My Centex Home is Bad Too
#2Consumer Comment
Thu, April 15, 2004
My wife and I purchased a Centex built raised ranch home, that was 15 years old in 1997. Since then we have noticed that the walls seem paper thin, which must be because of very little insulation. The downstairs (family room area)is freezing in the winter and we need to use a space heater (dispite a new furnace 2 years ago)! Plus, the sliding glass door to the back yard is the cheapest ever and doesn't provide adequate insulation from the cold, plus it's falling apart. We have consulted experts on this matter and they see no reason for this happening to a 20 year old home, if it was build properly. I've heard nothing good about Centex in Chicagoland and am told they are a very cheap builder that employs bad labor. I would never build a new home from them.
Bryan
Columbia,Missouri,
U.S.A.
I can empathize
#3Consumer Comment
Sun, February 16, 2003
I had a Centex home in Orlando. The roof leaked, the windows leaked, I had mold growing on the walls, the skylight leaked, mold grew under the vinyl flooring. Centex "fixed" the roof once. When it leaked again they said it's not their problem. I sent a letter to the BBB in Texas....a year later Centex responded to my complaint by saying it was a homeowner maintenace problem because there were leaves in the gutter. It was an obvious lie because there were no leaves near our house. I have since moved. Centex cost me $4000. I will never buy Centex again.
OUR LAWYER WOULD BE HAPPY TO HEAR FROM ALL OF YOU
#40
Mon, August 20, 2001
This email is a rebuttal to RipOff #856.
It was sent by JACKI AND JEFF BEHL at [email protected].
Centex Homes Maitland, Florida built our home with substandard materials and sloppy workmanship *REBUTTAL (#856)
They filed the following rebuttal to the above Rip-Off Report:
Their email: [email protected]
Their name: JACKI AND JEFF BEHL
Their relationship to the company: Advocate
Rebuttal:
FLORIDA AND TEXAS DIVISIONS,
FOX AND JACOBS/CENTEX
REFUSED TO SELL A HOME TO US--AND HAVE BEEN REPORTED FOR HOUSING
DISCRIMINATION!
PLEASE READ THE FOLLOWING:
WWW.STOPHOUSINGDISCRIMINATIONINITSTRACKSBOYCO
TTFOXANDJACOBSCENTEX.FREEHOST ING.NET
AS WELL AS MY AOL HOMETOWN PAGE, UNDER 'JACKILBEHL' USER NAME ON AOL.
OUR LAWYER WOULD BE HAPPY TO HEAR FROM ALL OF YOU...CONSIDERING HUD HAS INDEED TAKEN OUR CASE...
BAND TOGETHER--NO HOMEBUILDER HAS THE RIGHT TO TREAT PEOPLE ILLEGALLY OR UNETHICALLY.
[email protected]
P.S.--THEIR LAST WORDS TO US, AFTER REFUSING TO SELL A HOUSE TO US--MY SPOUSE IS A VA VETERAN! (AND THEN SLANDERING MY REPUTATION)--WERE, "HAVE YOUR LAWYER CALL OUR LAWYER".
I GUESS THAT IS HOW THEY CHOOSE TO DO BUSINESS???
THIS ONE IS GOING TO BE VERY COSTLY TO THEM....
#50
Fri, April 06, 2001
This email is a rebuttal to RipOff #856.
It was sent by yo moma at [email protected].
Centex Homes Maitland, Florida built our home with substandard materials and sloppy workmanship (#856)
They filed the following rebuttal to the above Rip-Off Report:
Their email: [email protected]
Rebuttal:
You would tell Jesus to shave & get a hair cut. LOOSER
