- Report: #1062107
Complaint Review: Capital One - Internet
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Author Not Confirmed
Why?
Capital One
Internet, USA
Web:
www.capitalone.com
Categories:
Business Rating:
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Capital One Capital One Double Dipping Double Posting on 2 separate accounts Internet
Capital One charged me twice for my monthly payment. I was a customer for 6 years. My bank assisted me with removing the fee. I called Capital One. They conference called my bank who told them about the double posting. Capital One still charged me late fees and a cancelled payment fee.
I cancelled my card. The same thing happened to my husband. There is no way we can do business with them. We can't pay double the payments without getting credit. Plus, they charge $35+ in fees even though our bank fully backed us up.
