Complaint Review: Camel Moving And Storage - Pacoima California

CAMEL MOVING AND STORAGE cheated me! When I called CAMEL MOVING & STORAGE I was quoted a per hour/per man price, free plastic wrap, blankets, and wardrobe boxes by a young woman named LAURIE or LAURA. That is where their scam started.

CAMEL MOVING took advantage of me. They made me their victim and they didn't care. Laurie/Laura did not send conformation of the price as promised. I called ahead to confirm, still no conformation. I only moved a short distance. Everything I had was packed and ready to go. No extras needed. It should have been an easy move. I spoke with Brian (if that's his real name) also. He may be the owner. He seems to coach Laurie/Laura what to say. He will not involve himself at all, to busy carting all the money to the bank I suppose.

CAMEL MOVERS showed up and some valubles were set aside to go in my car. CAMEL MOVERS were told "not to touch them". When I was out of the room, they "broke" my valubles into pieces and stuck them into boxes to pad their account. They packed broken junk that they were told to leave behind. They dismanteled (2) build in glass display cabinets that were part of the apartment, and stole them.

CAMEL MOVING & STORAGE lost or stole a number of my items, both personal and pieces to furniture. That furniture is now ruined. They damaged, computers, monitors, etc. Then rushed everything out before I saw (or caught onto) what they had done in order to pad their account and make more money. They lied, they cheated!

CAMEL MOVING & STORAGE broke and damaged so many of my belongings, it's hard to believe anyone (much less an entire company) could have been so cruel, so cold, so heartless, so mean, so evil. There was multiple damage to many pieces of furniture, along with missing pieces. Beloved items gone forever!

CAMEL MOVING added an extra three (3) hours to their billing. One of those hours was evidently when they detoured to cut open my boxes (just enough to fit their hands inside). A large assortment of small items are missing from inside those boxes. Some were very valuable.

CAMEL MOVERS distracted me repeatedly, taking my attention away from the cut open boxes and broken items, while overcharging me, and stealing the paperwork.

CAMEL MOVING & STORAGE and their man in charge named TOMAS, charged me over twice the quote they had given me, leaving me to believe that I'd signed for a much lesser amount. Then they stole the paper work so I would not find out what they'd really charged. I had to call my credit card company that evening to find out what I had actually been charged. The law says they are suppose to give a confimed quote ahead of time (THEY DID NOT DO THAT).

The credit card company doesn't care (A.E.), they just want the money. A.E. ignored a huge amount of picture and witness proof. They are very greedy also. The consumer people I spoke with indicated the credit card people who investigate these cases, get paid very well by the moving companies.

CAMEL MOVING & STORAGE of course charged for itmes I did not use or need. Boxes, bubble wrap, etc., anything they could add on, just to pad their account.

CAMEL MOVING & Storage stole, cheated, lied, and damaged an enormous amount of my property. They were not only careless, but destructive, rushing, so that they could pad their account and make more money. It meant nothing to any of them (even their office workers), that they destroyed so much of my property.

When eventually in contact with Laurie/Laura she laughed! She found it to be quite humorous. She called "me" the liar... Then she proceeded to order me around, tell me what to do, when to do it? As though I were dumb fourth class trash. Can you imagine that? After they robbed me?

CAMEL MOVING AND STORAGE ARE OUT OF PACOIMA, CALIFORNIA. THEY ARE VERY DISHONEST. Consumer Credit companies such as the BBB have indicated there are many, many complaints against them...I have been informed by consumer companies that CAMEL MOVING & STORAGE has had MANY INSURANCE and LICENSING PROBLEMS ALSO.

They just pay and get another license. You can get the list if you supena the BBB and the Consumer Credit to Court along with the moving company, but that's the only way. Moving companies are protected by laws that should be meant to protect the consumer. However, there are a number of websites that have them listed. It's not an easy search but they are there.

BE WARE! KEEP AN EYE OUT FOR THIS BAND OF THIVES!

Victim

Los Angeles, California
U.S.A.

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