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  • Report:  #363

Complaint Review: Cal Spas - Riverside California

Reported By:
-
Submitted:
Thu, March 25, 1999
Updated:
Thu, June 20, 2002

Cal Spas
Orange County Riverside, California, U.S.A.
Web:
N/A
Categories:
Pools & Saunas

I put a deposit down for a jacuzzi. My condo did not have the

correct circuit breaker, so I had to cancel my order.

Cal Spas agreed to refund my $500 deposit 3 years ago and put it

in writing. I have not seen any money since and they do not return phone calls. Do not do

business with these bandits!

Robert Davidson

LA



2 Updates & Rebuttals

Vickie

Pomona,
California,
Customer Service Manager

#2UPDATE Employee

Wed, June 19, 2002

I am the Customer Service Manager at Cal Spas Corporate office in Pomona. I would like to talk with this consumer to help get his issue resolved. We have no record of this consumer calling. Please direct this consumer to Vickie Thomas - (909)623-8781 ext. 280. Thank you, Cal Spas Customer Service Manager


Rick

Loma Linda,
California,
I am a Cal Spas dealer

#3REBUTTAL Owner of company

Fri, May 03, 2002

I would like to see this complaint directed to a specific dealer. There are over 300 Cal Spas dealers in the USA. This report makes it look like we are all bad. Most of us are great dealers and would like to be acknowledged separately. If you can post the specific dealer and name, I would be happy to take the complaint to the manufacturer for resolution on your behalf. Thank You, Rick at Pool and Spa Outlet

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