- Report: #363
Complaint Review: Cal Spas - Riverside California
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Author Confirmed
Why?
Cal Spas
Orange County Riverside, California, U.S.A.
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
I put a deposit down for a jacuzzi. My condo did not have the
correct circuit breaker, so I had to cancel my order.
Cal Spas agreed to refund my $500 deposit 3 years ago and put it
in writing. I have not seen any money since and they do not return phone calls. Do not do
business with these bandits!
Robert Davidson
LA
correct circuit breaker, so I had to cancel my order.
Cal Spas agreed to refund my $500 deposit 3 years ago and put it
in writing. I have not seen any money since and they do not return phone calls. Do not do
business with these bandits!
Robert Davidson
LA
2 Updates & Rebuttals
Vickie
Pomona,California,
Customer Service Manager
#2UPDATE Employee
Wed, June 19, 2002
I am the Customer Service Manager at Cal Spas Corporate office in Pomona. I would like to talk with this consumer to help get his issue resolved. We have no record of this consumer calling. Please direct this consumer to Vickie Thomas - (909)623-8781 ext. 280. Thank you, Cal Spas Customer Service Manager
Rick
Loma Linda,California,
I am a Cal Spas dealer
#3REBUTTAL Owner of company
Fri, May 03, 2002
I would like to see this complaint directed to a specific dealer. There are over 300 Cal Spas dealers in the USA. This report makes it look like we are all bad. Most of us are great dealers and would like to be acknowledged separately. If you can post the specific dealer and name, I would be happy to take the complaint to the manufacturer for resolution on your behalf. Thank You, Rick at Pool and Spa Outlet
