• Report:  #2618

Complaint Review: burgerking - ALAMOGORDO New Mexico

Reported By:
- alamogordo, nm,

117 S.WHITE SANDS BLVD> ALAMOGORDO, 88310 New Mexico, U.S.A.
On 7-6-00, my wife, my twelve year old daughter and myself drove to the drive through at around 7:30 pm. we ordered six whoppers with heavy may-o and onions. The girl informed us that they were out of onions. We ordered anyway. When we got to the window, i asked "are you really out of onions?" yep. My wife asked for the store number and if the manager (whose name was on the window)

was in. He came to the window and when i asked him again about being out of onions, he laughed and said yea we ran out of whoppers too, we have really big orders. My wife told them that she would be getting on the net and writing to the company. They again all laughed and as we left, they shouted, "hey if you forget the store #, it is printed on the ticket." My wife and I got home and after looking up burgerking, we realized why they laughed. There is no where to type a complaint and the only number is a toll number. That's ok, we called. Talk about service, our dog groomer phone after hours has more options. "This is burgerking, our hours are...thank you." What's up with that? We were however thankful for the bright smile he gave us---the brightness was from the tonque ring reflecting from the sun. If you know of a better way to contact someone, your assistance would be appreciated.

"Have it your way! (if we got it!)

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