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  • Report:  #557

Complaint Review: BIJAN ORIENTAL RUGS INC. - SCOTTSDALE ARIZONA

Reported By:
-
Submitted:
Wed, June 30, 1999
Updated:
Fri, November 09, 2007

BIJAN ORIENTAL RUGS INC.
4242 N . SCOTTSDALE RD SCOTTSDALE, 85251 ARIZONA, U.S.A.
Phone:
602-990-7844
Web:
N/A
Categories:
Furniture & Furnishings

I MOVED HERE TO ARIZONA FROM CHICAGO 2 1/2 YEARS AGO. MY HUSBAND

HAS SINCE PASSED AWAY AND NEEDING TO SCALE DOWN DECIDED TO SELL ONE OF MY ORIENTAL RUGS WHICH WAS IN PERFECT CONDITION.

I CALLED BIJAN ORIENTAL RUGS INC. IN SCOTTSDALE, AZ AND SPOKE WITH THE OWNER SETTING UP AN APPOINTMENT TO LOOK AT MY RUG. AUGUST 7,1998 HE CAME TO MY HOME, VIEWED MY RUG AND SAID HE WOULD TAKE IT ON CONSIGNMENT. HE WENT INTO THE GARAGE, LOADED THE RUG IN HIS TRUCK, RETURNED SAYING THE RUG NEEDED CLEANING IN THE AMOUNT OF $216.00.

I TOLD HIM I JUST HAD IT CLEANED IN CHICAGO BEFORE MOVING

OUT HERE. HE STARTED TALKING ABOUT UNRELATED THINGS, INQUIRING

ABOUT PIECES OF FURNITURE AND MY CAR---IF THEY WERE FOR SALE. HE

HAD MY HEAD SPINNING. HE SAID SIGN HERE AND HE WAS OFF SAYING HE

WOULD BE IN TOUCH. A YEAR HAD ALMOST PASSED AND NOTHING FROM BIJAN UNTIL I CALLED JUNE 21,1999 STATING I WANTED MY RUG BACK.

JUNE 22,1999 A MAN FROM BIJAN DELIVERED A RUG SAID TO BE MINE-IN

HORRIBLE CONDITION. I AM POSITIVE THIS RUG IS NOT MINE. I WAS

APPALLED, SHOCKED AND DISMAYED THAT THEY COULD AND DID TRY TO

RETURN A RUG THAT WAS IN SUCH BAD SHAPE.

I HOPE ANYONE READING THIS WOULD NEVER PATRONIZE BIJAN AS THEY ARE ONE OF THE BIGGEST RIP OFF CARPET DEALERS IN ARIZONA.

ELAINE HORLACHER

E-MAIL

[email protected]

______

UPDATE

I contacted the badbusinessbureau.com

They put me in contact with "Consumers Against Consumer Rip-Offs"

One week after I contacted them I got a check for the full $1,700



1 Updates & Rebuttals

Passion Of Persia

Scottsdale,
Arizona,
U.S.A.
Persian Rug Cleaning and Repair

#2Consumer Comment

Fri, November 09, 2007

We apologize for the bad apples we have in the Rug Industry. If you ever were done wrong please contact us. We can offer a fair rate to correct the damaged done. Passion of Persia has Master Weavers able to clean any rug, and we can repair rugs upto 1200 KPSI. WE offer free rug advise and rug care. Our 2 tips is to call at least 2 compaines to make sure you would like to work with that company. Passion of Persia 602 374 6973 www.passionofpersia.com

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