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  • Report:  #1495880

Complaint Review: Best Buy - South Richfield MN

Reported By:
Bob - Austin, United States
Submitted:
Updated:

Best Buy
7601 Penn Ave South Richfield, 55423 MN, United States
Phone:
1 (888) 237-8289
Web:
bestbuy.com
Tell us has your experience with this business or person been good? What's this?

I ordered a product and when I went to pay online, a pop up appeared stating a $9 dicount off regular price if I accepted a previously opened box.    When I received it, their sticker on the box showed it was either a returned order or factory refurbished and it was $30 some odd dollars cheaper than what I paid. 

I went online and saw the same product had gone down in price $20 for either an unopened box or opened  box.  It was a $20 price reduction across both types of order.  It makes no sense to deny my price match since the main price went down $20.  This is deceitful practice and I will never shop Best Buy again. 



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