Purchased a dishwasher on 7/26 with installation and haul away. Delivered on 8/24 but subcontractors unable to install as they did not have the proper installation kit. Rescheduled for 9/14 ( had the dishwasher in my house in a box) to install and haul. No one showed and scheduling said there was no appointment- appointment was made in store at appliance section. Rescheduled again 9/29. Someone showed to haul away but couldn’t as it had not been disconnected and there was apparently no one coming to install.
After hours and hours of phone calls I was promised delivery before 5 on that date. No one came. Rescheduled one more time 10/3 . Again regardless confirmation emails and texts aplenty, no one showed. Best Buy is refusing to provide the services paid for in July. The item was returned on 10/3, as I was told when they didn’t show that I would have to reschedule. It is clear that they are refusing to provide services that were long paid for.