- Report: #1500956
Complaint Review: Best Buy - Dover DE
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Author Confirmed
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Best Buy
1165 N Dupont Hwy Dover, 19901 DE, United States
Web:
www.bestbuy.com
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Best Buy Fraud on credti card - REFUSED to give % back after notification Dover DE
A fradulent charge was placed on my credit card for a computer part totaling $359.99 on October 12. I called Best Buy within 2 hours after notifiying the cahrge was made and told them it was not my charge. They provided a case number and indicated the legal/fraud department would handle this and get back to me within 24-48 hours.
The item was supposed to ship on 10/14. Called again on Wednesday and nothing was done - said please call back again. Called on Friday - got the run around....on hold for 32 minutes. Could never speak to a supervisor the BB representative said I would not be getting a refund. Ridiculous - they shipped out an item after the charge was fraudulent! They are just interested in taking your money!
