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  • Report:  #1497654

Complaint Review: Best Buy - Chula Vista CA

Reported By:
Troy - San Diego, United States
Submitted:
Updated:

Best Buy
59 N Broadway Chula Vista, 91910 CA, United States
Phone:
1-888-237-8289
Web:
https://www.bestbuy.com/
Tell us has your experience with this business or person been good? What's this?

Best Buy Best Buy has a Rip Off Policy regarding Ink Cartridges.. If you open it you cannot return it. You cannot figure out it's defective till you open it and try it. Quite the possibility that if they have this Rip Off Policy for one product. They have it for several others. Boycott Best Buy! Sold me defective product and wouldn't stand behind it. Chula Vista, Ca



1 Updates & Rebuttals

Robert

Irvine,
California,
United States
Standard Policy

#2Consumer Comment

Thu, July 16, 2020

Most (if not all) stores have a very similar policy on Ink or other "Consumables". Once you have opened it they do not allow you to return it, but you can still exchange the cartridge if it is damaged.

So why didn't you want to exchange it? If they denied even the exchange, what was the specific reason? Did you have a receipt? Was it past the cut-off date?

What are you leaving out?

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