• Report:  #90270

Complaint Review: Berkeley Nutraceuticals - Wagner Pharmaceuticals - Cincinnati Ohio

Reported By:
- Marietta, Georgia,
Wed, May 05, 2004

Berkeley Nutraceuticals - Wagner Pharmaceuticals
Cincinnati, Ohio 45242 Cincinnati, 45242 Ohio, U.S.A.
Tell us has your experience with this business or person been good? What's this?
Was supposedly given a free 30day trial, but was charged $79.40. You were made to join "managed care direct" but could cancel "at any time. EVERY time I call, the computers are down and they are unable to help me with my cancellation. I also tried on the website, but when you click on cancel, you are directed to an error message. I've tried for over a week to cancel...I believe this is a tactic to keep people "active" so they will continue to be charged!


Atlanta, Georgia

1 Updates & Rebuttals


i firmly believe that our company is not a rip off it's up to the consumer to read all information

#2UPDATE Employee

Mon, May 10, 2004

i do work for the company and i have seen the ads that are available even long before i was ever employed by them .. now i understand that some could say my opinions are biast at best , but all the information about the managed care direct program are read at the time of the initial call read as a disclamer .. and the information is sent in literature (avliml-brochure-other products-on the packaging or on the bottle)so that all the information is given to people so there is no confusion as to why the are billed. if there is a question you can order a brochure before you order any of the products .. and in teh brochures it does completely explain about the managed care program and when and how much you will be billed .. and we also offer a phone number and a website to look at if they are still in question about the managed care program. On the website it is explained on every order page so the information is given ... i suggest you read before you buy ... also our ads that run on tv state if you would like a free cycle all you have to do is call and ask about the product and if there isany programs in wich you have to pay .. we also offer NON-managed cycles at regular price .. and discounted prices... so i firmly believe that our company is not a rip off it's up to the consumer to read all information given .. or research the product .. thank you

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