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  • Report:  #1521968

Complaint Review: Bath Planet of Atlanta (Owner: Daniel Bradley) - Marietta Georgia

Reported By:
René - Senoia, Georgia, United States
Submitted:
Updated:

Bath Planet of Atlanta (Owner: Daniel Bradley)
1625 Williams Dr., Suite 208 Marietta, 30066 Georgia, United States
Phone:
678-626-6677 404-995-193
Web:
Bath Planet of atlanta
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Contract

On 6/13/22 I signed a contract with Bath Planet of Atlanta to perform a tub-to-walk-in-shower conversion. I paid a $4,000 deposit.  Work was to begin within 8 weeks.  July 13, 2022, I began calling to find out the start date.  By 8/19/22 I had called 11 times and left 11 messages for the manager, none of my calls were returned.  I submitted a complaint to the Better Business Bureau and copied Bath Planet.  After receiving my complaint letter, Mr. Bradley of Bath Planet finally called claiming I had never called him.  He actually began yelling at me when I refused to consent to work commencing in September.  At this point, I want a full refund.  Mr. Daniel actually threatened to charge a "restocking" fee.  What would require restocking since no work was performed?  (After research, I discovered the phone number on the contract and the number on their website are two different numbers.)  

Better Business Bureau has scheduled an arbitration for 11/10/22.  

 



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