Sat, October 26, 2002
Companies sometimes drop the ball because they count on you not remembering and as time goes by it gets easier to forget the whole transaction. I would send them a certified letter briefly explaining the situation and letting them know they have 24 hours in which to contact you or 7 days in which to send you a refund or you will report them to the Federal Trade Commssion www.ftc.com (for consumers who have been ripped off) and you will report them to the Federal Bureau of Investigation online consumer fraud center at www.fbi.us.gov.com. I bet they think twice about holding on to your money with so much at hand to lose. GO GET 'EM!