• Report:  #2559

Complaint Review: AT&T - Nationwide

Reported By:
Thu, June 29, 2000

Nationwide, U.S.A.
Utility Companies
Tell us has your experience with this business or person been good? What's this?

I have a fradulet $169.00 3-way call to Jordan that was billed to my home from a payphone. The final person I talked to at AT&T stated that they would have needed a verbal approval from my home number, and as I live alone, that was never given. He told me that only with a subpoena they would release the information on the approval.

However, the previous customer service person told me that AT&T will let people make a 3rd party call to your number if your answering machine picks up and doesn't say a name, as the operator cannot disprove the charge. My answering message was the default pacbell message "please leave a message at the tone"

My frustration is not in being scammed, but in the fact that AT&T let it happen and gives me no access to information short of a legal action.

Anybody else have this happen?...


- R

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