Ashley Furniture - Horrible company, unethical, scam artist, cheap furniture, unprofessional, unreliable, take no responsibility. Can't use enough pronouns to describe this wicked company.
Mechanical part broke in recliner sofa after a few months.
No new sofa replacement only a replacement part. Then sent wrong part. Waited for new part. This has taken over a month to complete. We had to call them to pick up wrong/old part -- still waiting. Sofa still not functioning correctly.
Received a "computerized" letter as a reply to my letter. .. Not their fault - have to contact company purchased from (HH Gregg). That's another report - soon coming.