#2Author of original report
Fri, January 23, 2004
I do not ever recall an extended warranty and if there was then it was probably going to cost a couple hundred more besides the 1400.00 we had already paid. I just hope ASAP Motors and their managers can sleep at night after treating paying customers the way they do. I was told you are wrong, wrong, wrong and that is all ASAP motors had to say to me. God forbid that there could have actually been a bad motor. But so you know lessons were learned and my pocket paid the price.
Fri, January 16, 2004
We sell JDM Motors and Transmissions a customer must use their own bolt on accessory parts for more than one reason. We have a warranty on available on our web-site as well as fax,email and send copies with the shipment, all of these state the same facts, our motors are sold as long block assemblies and no bolt on accesory parts are under any warranty, the customer complaines about the injectors needing to be flused after she complains about having to use her own parts, so she is complaining about having to flush her own injectors? We stand behind our warranty and everything we sell, the customer was offered a ext. warranty to help cover labor that she declined. According to her complaint listed we replaced the motor to her,so i'm not real sure what else we could have done.
#4Author of original report
Fri, June 06, 2003
After we finally got our second motor and pay over $600.00 again to have it reinstalled. I drove to work after only having it back for about 4 days and by the time I got back home oil was burning and pouring out of the car. This time I took it to my Crysler Dealership. They had first had to replace the rear main seal which ASAP Motors doesn't cover under the warranty. But this cost $635 to do this. Then oil was leaking out from around the head gasket which is suppose to have the warranty which it doesn't, which was another $675 to do. Remember by ASAP standards if the head is removed it voids the warranty. But choice did we have but to have it fixed ASAP wasn't standing by the warranty. After fixing that it still would not run and all the fuel injecters had to be flushed and cleaned from been gummed up. Another $300. All I got for my money from ASAP Motors was hung up on by the Manager several times. Save your money, you will find better at the local salvage yard.