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  • Report:  #1649

Complaint Review: ARCO SERVICE STATION - WATSONVILLE California

Reported By:
- WATSONVILLE, CA,
Submitted:
Thu, March 23, 2000
Updated:
Sat, December 27, 2003

ARCO SERVICE STATION
CORNER OF MAIN STREET AND RIVERSIDE DR. WATSONVILLE, 95076 California, U.S.A.
Phone:
831-
Web:
N/A
Categories:
Corrupt Companies

TWO WEEKS IN A ROW I HAVE STOPPED TO GET GAS AT THE ARCO STATION AT THE CORNER OF MAIN ST. AND RIVERSIDE DR. IN WATSONVILLE, CA. EACH TIME I HAVE PREPAID FOR THE GAS, GONE OUT TO THE PUMP, TOOK OFF THE HOSE AND THE PUMP REGISTERED A CHARGE OF .02 CENTS BEFORE I EVEN STARTED TO PUMP THE GAS.

I DON'T KNOW IF THIS IS JUST AN OVER CHARGE OF .02 CENTS ON THE TOTAL AMOUNT PUMPED OR IF THIS IS AN ADDITIONAL CHARGE OF .02 CENTS PER GALLON. I DID POINT THIS OUT TO THE ATTENDANT. HE SAID HE HAD NOTHING TO DO WITH IT, I ASK FOR THE MANAGER. HE SAID HER NAME IS GLORIA JIMENEZ. THIS IS HAPPENING TO EVERYONE THAT GETS GAS THERE.

AT THE PRICE OF GAS BEING $1.83 PER GALLON THIS IS OUTRAGIOUS TO HIDE THE ACTUAL PRICE. I FEEL I AM BEING ROBBED. SO IS EVERYONE ELSE THAT IS GETTING THEIR GAS AT THIS STATION!!

I FEEL THAT MS. JIMENEZ SHOULD BE FINED FOR ARRESTED BY ARCO CORPORATION.I AM SO ANGRY ABOUT THIS THAT I WANT AN ANSWER. I WANT MY MONEY BACK,$16.91. AND THAT IS JUST THE LAST FILL UP AT THIS STATION. OUTRAGED BETTY.



5 Updates & Rebuttals

Steve

Eagle Point,
Oregon,
U.S.A.
The Bureau of Weights and Measures checks each pump

#2Consumer Comment

Fri, December 26, 2003

My two cents worth.. You weren't ripped off Betty. What you saw on the pump was what was left in the filler hose from the customer before you. To my knowledge, this only happens on prepaid transactions. The Bureau of Weights and Measures checks each pump at each service station annually. Hope this information proves helpful.


Marc

Reno,
Nevada,
U.S.A.
This seems weird

#3Consumer Suggestion

Sat, September 27, 2003

There is a state agency that is supposed to check this. Usually there is a sticker on the pump stating the name of the county and the Department of Weights and Measures, contact them and let them know. Also look to make sure the gallons were zeroed out before you started, if not that could be another problem If it were me, I'd just go to another gas station and forget doing business with them, especially since they took such a cavilier attitude with you.


Marc

Reno,
Nevada,
U.S.A.
This seems weird

#4Consumer Suggestion

Sat, September 27, 2003

There is a state agency that is supposed to check this. Usually there is a sticker on the pump stating the name of the county and the Department of Weights and Measures, contact them and let them know. Also look to make sure the gallons were zeroed out before you started, if not that could be another problem If it were me, I'd just go to another gas station and forget doing business with them, especially since they took such a cavilier attitude with you.


Marc

Reno,
Nevada,
U.S.A.
This seems weird

#5Consumer Suggestion

Sat, September 27, 2003

There is a state agency that is supposed to check this. Usually there is a sticker on the pump stating the name of the county and the Department of Weights and Measures, contact them and let them know. Also look to make sure the gallons were zeroed out before you started, if not that could be another problem If it were me, I'd just go to another gas station and forget doing business with them, especially since they took such a cavilier attitude with you.


Marc

Reno,
Nevada,
U.S.A.
This seems weird

#6Consumer Suggestion

Sat, September 27, 2003

There is a state agency that is supposed to check this. Usually there is a sticker on the pump stating the name of the county and the Department of Weights and Measures, contact them and let them know. Also look to make sure the gallons were zeroed out before you started, if not that could be another problem If it were me, I'd just go to another gas station and forget doing business with them, especially since they took such a cavilier attitude with you.

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