- Report: #66528
Complaint Review: AOL INTERNET BROADBAND - Chattanooga Tennessee
Reported By:
-
Fontana, California,
Submitted:
Thu, September 04, 2003
Updated:
-
Author Confirmed
Why?
AOL INTERNET BROADBAND
3318 Amnicola Hwy,Chattanooga,Tenn. 37406 Chattanooga, 37406 Tennessee, U.S.A.
Phone:
888-275-4720
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AOL INTERNET BROADBAND ripoff, s****.
Before trial period for dsl had exspired with aol broadband, I contacted them, upset and displeased with their service. I cancelled with them and returned their equipment, ( at my expence ).To insure that nothing would go wrong, I sent it domestic return receipt, and within the time frame they quoted me, or I bought it.
A month later, I was still billed for regular aol service.($29.80)
Second month, I was billed for regular and broadband service.Automatic draw from bank account, ($80.00)
Waited on phone 45 mins,on hold, no one ever came on. Called back, later. Was told, there was no record of cancellation. Offered me 2 months of free service to passify me. I refused, as I already have a new server. After a second offer and refusal, and request for my money back, I was told, thank you for contacting aol, and was hung up on.
Shavon
Pleasantville, California
U.S.A.
A month later, I was still billed for regular aol service.($29.80)
Second month, I was billed for regular and broadband service.Automatic draw from bank account, ($80.00)
Waited on phone 45 mins,on hold, no one ever came on. Called back, later. Was told, there was no record of cancellation. Offered me 2 months of free service to passify me. I refused, as I already have a new server. After a second offer and refusal, and request for my money back, I was told, thank you for contacting aol, and was hung up on.
Shavon
Pleasantville, California
U.S.A.
