• Report:  #3325

Complaint Review: Ameridebt - Maryland

Reported By:
- Tempe, Arizona,
Wed, September 13, 2000

Maryland, U.S.A.
Credit Services
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Ameridebt advertise as a Credit Counseling Services. Due to overwhelming amount of bills,I contacted them to obtain help. I was informed that services are free except for a voluntary contribution which I can make when possible.

My monthly payment was established for over $700.00 per month. Weeks after I mailed my first payment I was contacted by creditors asking for money. They apparently did not get any payments.

When I contacted Ameridebt, I was informed that my accounts are being set and proposals to creditors are forwarded. Waited longer. Creditors still did not received any payments. I Confronted Ameridebt and after long and frustrating procedure ( many phone calls, on hold , being transferred from one person to other person) I learned that my whole first payment was taken by Ameridebt as a VOLUNTARY CONTRIBUTION!!!!.

I asked to close my account and refund my money,but they told me CONTRIBUTION IS NOT REFUNDABLE. I forgot to mention that my second payment was missing and it took weeks of tracing cashiers check, and many stressful conversations with their representative and supervisors to recover payment. Of course my credit is ruined...thanks to Credit Counselling Agency...

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