A.C.BROUSSEAU
Grand Prairie,#2UPDATE Employee
Mon, September 29, 2008
First off, dealers are not licensed inspectors. They can give you opinions on the condition of the vehicle, but there opinion wont count for anything later on. HFS uses a 3rd party inspector yes, but the charges are the national average and you can see those prices in the mitchell manual. Since HFS sends the customer a packet 6 months before vehicle turn in informing of end-of-lease options, you had plenty of time to get your own inspection done and any repairs made. HFS and the dealer are separate companies. Always read the contract and contact Honda ahead of time if you have any questions b/c dealers do what it takes to make the sale.
Jim
Orlando,#3Consumer Suggestion
Fri, March 28, 2003
The excess wear and tear con game is nothing more than Al Capone style extortion. "If you enter into another FLEECE, then we'll waive the excess wear and tear". When you get involved in such a worthless sceme as CAR FLEECING, you agree IN ADVANCE to pay what someone else considers excess wear and tear. Dealers love CAR FLEECING because there's much more profit in it by charging you official sounding fees and the excess wear and tear PROFIT CENTER. This sad example should be read by anyone who is even remotely thinking of getting involved in such a worthless scheme. Make no mistake about it car leasing is CAR FLEECING and YOU will be the one who gets sheared!
William
Chattanooga,#4Consumer Suggestion
Sat, March 22, 2003
I am in the automotive industry and I have a suggestion for this person. The dealership should inspect the lease vehicle that you turn in. They should also give the consumer a copy of a condition report. If they didn't do this the dealership can be held resposible for any damage on that vehicle. I have seen vehicles sit at a dealerships lot for months before the manufactor has that car picked up. If you have any other questions e-mail me I'll be glad to help.