- Report: #1513521
Complaint Review: American Airlines - Ft Worth Texas
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Author Confirmed
Why?
American Airlines
Ft Worth, Texas, United States
Phone:
1 (800) 433-7300
Web:
N/A
Categories:
Business Rating:
(0)
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American Airlines Cancelled flight due to Flight Crew being over on hours Ft Worth Texas
Flight Cancelled last minute by American Airlines without an alternative flight for 2 days. Requests for reimbursement for non-refundable hotels was denied. American cost me $228.41 for their inability to get a crew to fly. According to gate Agent, the Crew had "timed out" and couldnt fly anymore that day and no backup crew. Date - Oct 22, 2021 Flight # 3019 SGU to DFW to Depart at 1:53 pm (attached is cancellation that came in at 2:15pm. no other flights available for 2 days as per Desk Agent..
I have requested (numerous times) to be reimbursed for the expenses I incurred due to American Airlines incompetency. Was told (also uploaded) that there was "not enough evidence to warrant a reimbursement." American should be liable for these costs that were out of my control but had to be paid.
