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  • Report:  #601742

Complaint Review: Always Art Market - Carrollton Texas

Reported By:
JRMSR53 - Albuquerque, Nationwide, United States of America
Submitted:
Updated:

Always Art Market
1545 Capital Drive Carrollton, 75006 Texas, United States of America
Phone:
972-242-4045
Web:
http://alwaysatmarket.com/Index.aspx
Categories:
Tell us has your experience with this business or person been good? What's this?
Report Attachments

Well after doing some lengthy research regarding Balmer, Wohler, Louis Richard and Duboule Jarrow Watches I have come to some greater understanding regarding their origination. I placed a bid through Air Force UBid site through AAFES. After receiving the watch I had a watchmaker examine it and found it to be "Made in China". So I promptly called UBid and requested a return authorization and refund. I explained to the customer service agent, "if I wanted to purchase a watch made in China I would have done so. She said nothing to refute the claim. Balmer Watches does not originate in Switzerland.  It's ironic they claim to be Swiss Made and give an elaborate history but come to find, they are not Swiss Made at all.  There is no Balmer Watch company registered in Switzerland.  All afore mentioned watches are made in China and imported into the US. The warranty repair location for all these brands is the same;



 



Always At Market



Service Department



1545 Capital Drive



Suite 106



Carrollton, Texas 75006



 



After carefully tracing the IP addresses for each supposed manufacture, I found a company "CrystalTech Web Hosting"



1125 W. Pinnacle Peak Road



Suite 103, Phoenix, AZ 85027



+1-602-263-0300



 



OrgName:    CrystalTech Web Hosting Inc.



OrgID:      CRTW



Address:    1125 W. Pinnacle Peak Road, Suite 103



City:       Phoenix



StateProv:  AZ



PostalCode: 85027



Country:    US



 



NetRange:   216.119.64.0 - 216.119.127.255



CIDR:       216.119.64.0/18



OriginAS:   AS14992



NetName:    CRYSTALTECH-BLK-1



NetHandle:  NET-216-119-64-0-1



Parent:     NET-216-0-0-0-0



NetType:    Direct Allocation



NameServer: NS1.WEBCONTROLCENTER.COM



NameServer: NS2.WEBCONTROLCENTER.COM



Comment:    ADDRESSES WITHIN THIS BLOCK ARE NON-PORTABLE



RegDate:    2001-04-27



Updated:    2010-01-25



 



RAbuseHandle: ABUSE842-ARIN



RAbuseName:   Abuse



RAbusePhone:  +1-602-263-0300



RAbuseEmail:  [email protected]



 



RTechHandle: NOC11316-ARIN



RTechName:   Network Operations Center



RTechPhone:  +1-602-263-0300



RTechEmail:  [email protected]



 



OrgAbuseHandle: ABUSE842-ARIN



OrgAbuseName:   Abuse



OrgAbusePhone:  +1-602-263-0300



OrgAbuseEmail:  [email protected]



 



OrgNOCHandle: NOC11316-ARIN



OrgNOCName:   Network Operations Center



OrgNOCPhone:  +1-602-263-0300



OrgNOCEmail:  [email protected]



 



OrgTechHandle: NOC11316-ARIN



OrgTechName:   Network Operations Center



OrgTechPhone:  +1-602-263-0300



OrgTechEmail:  [email protected]



 



Domain name: balmerwatches.com

Registrant Contact:
   Balmer Watch Company



   P Essig ([email protected])
   
   Fax: 
   
1545 Capital Drive Suite 100
   CarrolltonTX 75006
   US


Administrative Contact:




   Balmer Watch Company
   P Essig (
[email protected])



   972-242-4045
   Fax: 
   
1545 Capital Drive Suite 100
   CarrolltonTX 75006
   US





Technical Contact:
   Balmer Watch Company
   P Essig (
[email protected])
   9722424045
   Fax: 
   
1545 Capital Drive Suite 100
   CarrolltonTX 75006
   US


Status: Locked

Name Servers:
   ns1.webcontrolcenter.com
   ns2.webcontrolcenter.com
   
Creation date: 09 Oct 2003 13:26:30
Expiration date: 09 Oct 2010 13:26:00



 



 



CrystalTech Web Hosting is the web host for all mentioned websites along with Always at Market;



 



www.balmerwatches.com



www.duboule.com



www.louisrichardwatches.com



www.wohlerwatches.com 



 



This is quite ironic considering their website advertisement. On each site they give elaborate histories and elude to their location of origin but at Balmer they specifically show a map of manufacture origin, which is in Switzerland. 



 



Don't be fooled by their unfounded claims and pricing. What you are buying is a Made in China watch. They falsely advertise by not disclosing the country of origin. Balmer further claims the "Balmer Swiss Gents Phoenix II Limited Edition" is a limited addition with a run of 



 



Black - 125 pieces 



Silver - 100 pieces 



Blue - 125 pieces 



Brown - 125 pieces 



Green - 125 pieces 



 



I've personally counted far more than the 125 pieces from the many dealer and auction sites spread across the internet. They are falsely advertising their location of origin, numbers of limited additions and misleading potential buyers with claims of comparison costs and worth. You'd be lucky to get less than %5 of the suggested retail cost and many time much less. So buyers beware (Caveat Emptor.) Us the old adage "If it looks to good to be true, then it usually is. As of this writing, The most interesting fact is after doing further research I found out all four companies are registered to;



 



Always at Market



                         



CEO/President



 



John House



Ex 333



[email protected]



 



Vice President of Operations



Frank H. Rusch, Jr.



Ex 313



[email protected]



 



CFO/Treasurer



John B. Walker, Jr.



Ex 257



[email protected]



 



Vice President of Merchandising



Susan Reding



Ex 229



[email protected]



 



Vice President of Sales



Paul Gardner



Ex 227



[email protected]



 



Customer Service (Toll Free)



1-800-322-7315



 



Send mail-in repairs to:



 



Headquarters



Always at Market



Attn: Repair Department



1545 Capital Drive



Suite 100



Carrollton, TX 75006 1545 Capital Drive



Phone: 972-242-4045



Fax: 972-242-7630



 



AAM Current Auction Partners Include:



 



 Quixtar.com



 PropertyRoom.com



 CompUSA.com



 ShopatHometv.com



 Canoe.com



 Canoe.ca



 UBid



 Shop NBC



 PropertyRoom



 



This is how they distribute their Made in China watches among other resources.





Top of Form



Related Domains for BalmerWatches.com



















 



You can view their BBB report at: http://www.bbb.org/dallas/business-reviews/internet-shopping/always-at-market-in-carrollton-tx-90033627



 



 



Pay special attention to the customer complaint history!



 



Youll also want to refer to;  http://www.aboutus.org/BalmerWatches.com



 



Needless to say Im filing a deceptive and fraudulent advertising complaint against Always at Market with the FBI, FTC and the US Attorney General



 



I'll follow up as I find the manufacture in China and their import partners with this in a few days and let you know how it's going. 



 



Cheers



 

Report Attachments


3 Updates & Rebuttals

Mr. X

Nationwide,
USA
Balmer Watch Scam Update

#2Author of original report

Thu, May 13, 2010

Well I may as well tell the rest of the story about watched that are being sold by Always At Market. www.sugwatches.com, www.duboule.com, www.jacotwatches.com, www.wohlerwatches.com, www.romillywatches.com, www.rousseauwatches.com, www.bernoulliwatches.com, www.louisbolle.com, are all registered brands under "Always At Market". They use the same web hosting company "CrystalTec Webhosting" which is employed to do the internet web site for the afore mentioned companies. If you will do a Google search on the TY-2714 movement you will see all the companies listed in the first three pages. The TY-2714 movement is Chinese made and can be bought for approximately $53.00 retail, reference; http://www.ofrei.com/page1119.html. It is not a robust Swiss Action and longevity is doubtful for more than 2-3 years of active service. What's interesting is, last week all of the listed web sites have a his troy section which provided elaborate histories eluding to the connection to famous Swiss and french watchmakers. In reality they aren't! Now each of the sites history sections comments with the exception of Balmer, have been removed and the section has been put under construction. Look for yourself. They obviously had a great deal to hide. They are still misleading the public with their outlandish claims of worth and comparison of pricing to other watches of much higher value and worth. They openly advertise the history of the Non-Magnetic Watch Company of America as part of the history around the development of the Balmer Watch when in fact this is a lie. I have provided the brief history of the Non-Magnetic Watch Company in a previous update. Their false and misleading claims are nothing but fabrications which are directly plagiarized from several web sites word for word. As of today a complaint has been filed with the FTC and FBI.


JRMSR53

Albuquerque,
Nationwide,
United States of America
Balmer Watch Update

#3Author of original report

Tue, May 11, 2010

This just gets better and better as I inquire.  I sent an email to both ETA the supposed supplier of the watch movement and the exporter Montres CHOISI SA and you guesses it, no record of an order from Balmer.  I also asked if the they were made in Neuchatel, Switzerland and they stated, "No"!  See the Attached Photo.  I went to the other sites which belong to Always At Market and guess what?  All of a sudden they have removed their elaborate histories and are under construction.  This is after I made several complaints on other site about their false and misleading advertisements.  Now this has happen in a matter of days since the posting complaints on other sites. Go see for yourself!


JRMSR53

Albuquerque,
Nationwide,
United States of America
Continuation of Search for Balmer Watches

#4Author of original report

Tue, May 11, 2010

Well so far I found a supposed location of Montres Choisi SA, 19 flakenstr, 2500 Biel 4 who is the supposed importer.  Funny thing is the building is totally vacany and available for rent.  So this is a dead end!  The other thing is there was this emportation document which was carefully packaged with the Balmer Watch which indicated the importer was Balmer Watches.  Not the oversea exporter but the receiver with no destination address.  Again this further solidifies that the watches were not made in Switzerland.  I checked with ETA SA to inquire about there claim of swiss movements.  They have not returned my email as of this date but did acknowledge the email and said they would review my request. Montres Choisi S.A. Falkenstrasse 18, 2502 Biel/Bienne does exsist but is not at the address listed on the exportation document.  The building belongs to an Architect Firm named Mader and Partner. They say their new address is as of 2010 Choisi SA Kapellstrasse 26, Grenchen Switzerland but this building is up for rent by a realty company named Ebosa.  I checked with them and the entire building is vacant.  I did find ETA on 2010 Choisi SA Kapellstrasse 26, Grenchen Switzerland around the block. So it's possible that they may have exsisted but I'm able to confirm.  I called the number listed and received no answer.  I'm still trying to find out more information so stay tuned.

 

 

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