Sarah
Manhattan,#2UPDATE Employee
Sun, May 13, 2007
Yes regular customer serivce reps are not 24 hour and if you call 1800-alltel1 after 10 pm a recording will come on stating offices are closed, however if listen to the WHOLE message it will state that if you have an emergency that the Techinal Support center is open 24 hours for assistance. Tech support is open 24-7 at alltel I know because I work there. I would say that having your phone counts as an emergency.