- Report: #1482705
Complaint Review: Allianz Global Assistance - Richmond VA
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Author Not Confirmed
Why?
Allianz Global Assistance
9950 Maryland Drive Richmond, 23233 VA, United States
Phone:
800-892-0130
Web:
www.allianztravelinsurance.com
Categories:
Business Rating:
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Allianz Global Assistance Denied trip cancellation Richmond VA
I had made airline and hotel reservations 30 days prior to departure date of July 16, 2019. Prior to my departure Hurrican Barry hit the entire Louisiana coastal area including New Orleans.
After much deliberate thought I decided to cancel trip because of severe flooding all around the New Orleans French Quarter. My hotel was located right in the heart of the French Quarter flooding (I have pictures). I immediately called the hotel to cancel prepaid lodging. Despite their no refund policy they issued an immedate refund because the front desk reservations did not think it was a good idea to travel there.
I contacted American Airlines and paid $175.00 mileage reinstatement to cancel trip.
I filed a claim with Allianz and after many, many excuses they denied my claim. What a ripoff!
I am in the process of filing another complaint with the VA Atty General; possibly inquire into starting a Class Action Lawsuit.
