• Report:  #1525823

Complaint Review: All My Sons Moving & Storage - Ryan Daubert - Denver Colorado - Denver Colorado

Reported By:
A Concerned Mover - Denver , CO, United States

All My Sons Moving & Storage - Ryan Daubert - Denver Colorado
4825 S. Lima St. Denver, 80239 Colorado, United States
Tell us has your experience with this business or person been good? What's this?

This company trains it's workers to rip you off. Drivers/Crew Leads are financially incentivized to overcharge. They also use what is called a "carrier's lean" which means, basically... They will want to collect a payment from you prior to unloading anything off the truck. And this will most likely be a far higher number than what you were told in advance. If you refuse to pay for services that haven't been performed yet or for some reason CAN'T pay for this outrageous bill, they will attempt to resolve over the phone (while the movers wait in the truck, with your hourly clock still running) which by itself will make your bill significantly more. And if you can't get your friends or family to help cover your moving charges, they will leave with all of your possessions. Then charge you additionally for storage of your items and for a new crew to bring your stuff back. Most all of the movers with integrity won't do this, but it's what they demand that you do, as it's "company policy". Another cute "company policy" is in the VERY RARE event that an estimated move should take less time or materials than was originally estimated, the company insists that you still collect the full estimate total. And if you're the customer looking to get the difference back? Good luck! They will treat you like the scum of the earth after they get your money. Oh, and the claims department. What a complete joke. Moving companies already get away with breaking stuff and only being liable for 60 cents, per pound. But this place won't even do that. They will break your stuff, then send their claims department after you, to tell you that they decided it wasn't their fault and they will be paying out nothing. Don't hire this company, unless you enjoy being overcharged, lied to and then completely ignored after.

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