almost 5,000 complaints and counting!!!! first of all look at the BBB scam here... you should believe them anyway as it as its a pay for play deal... https://www.youtube.com/watch?v=Yo8kfV9kONw&noredirect=1
now, about american home sheild and no customer service, phone lines never answered, website not functioning after login, unable to get a service request or contract to come in time, cant cancel contract either.
cant cancel onine and phone is never picked up to cancel.
i have been calling your phone # to get this bill resolved! we paid the service company on 6/16/15 for the $75 and it still shows unpaid in your system! also, our acct shows as past due, it is not. we have the correct cc# on file.
WE CANT DO A SERVICE REQUEST ONLINE DUE TO THE PAST DUE BAL SHOWING ON THE ACCT!!!!!!!!! THE CEILING IS ABT TO FALL IN!!!!! I HAVE BEEN ON HOLD 4 TIMES TODAY AND NO ONE PICKS UP THE PHONE!!!!!! 1ST TIME FOR 1 HR AND 10 MINS, AGAIN FOR ANOTHER 7 MINS AND 33 SECS AND THEN AGAIN I AM STILL ON HOLD FOR 17 MINS NOW AND COUNTING!!!!!!
WHAT THE HECK IS WRONG WITH YOUR COMPANY ????? CANCEL MY CONTRACT!!! AND FORGET ABOUT THE OTHER HOME I WANT TO ADD ON THIS ACCOUNT!!!!
THERE IS NO CUSTOMER SERVICE HERE.... AND YOU BILLING IS ALL SCREWED UP TOO!!!!!!!
I CALLED THE AC COMPANY FROM LAST WEEK AND THEY SAID THEY SUBMITTED WE PAID THE $75 SERVICE CALL to ahs, but AHS hasnt updated their website and accounting for ober a week!!!!!