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  • Report:  #368230

Complaint Review: Advanta Business Cards - Salt Lake City Utah

Reported By:
- Glendale, California,
Submitted:
Updated:

Advanta Business Cards
P.O. Box 30715 Salt Lake City, 84130-0715 Utah, U.S.A.
Phone:
800-705-7255
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was looking for a credit card with a low fixed rate on balance transfers. Advanta fit the bill with a 2.99% interest rate for the life of the balance transfer. I contacted customer service center and was told to close my current account with a $15,000 credit limit and open a new account. This did not make sense to me and I reiterated my intent to avail of their 2.99% balance transfer. I was assured that I would be accepted and as soon as the new card was issued all would be well and my transfer complete.

They reopened the account with a $1500.00 credit limit making my $10,000 balance transfer request denied because I am a new credit card holder. Prior to this fiasco I had been with this company for 3 years. If they did not want to fulfill the request a simple no would have surficed. Instead they lied and covered up with deceit and misrepresentation.

I called, emailed, nothing. No one at this company cared to even offer an opology. It is no surprise to me that they have other complaints related to interest rates.

Wayne

Glendale, California

U.S.A.


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