- Report: #432189
Complaint Review: ABC Distributing - Internet
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Author Confirmed
Why?
ABC Distributing
www.abcdistributing.com Internet, U.S.A.
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ABC Distributing Rip off Bannockburn Internet
I have used this web site quite a few times and they have new and exciting items listed each Monday. 95% of the time my order is cancelled due to insufficient inventory. I believe the reason for this is that LTD Commodities is their parent company and their prices are higher. The people ordering thru LTD get their items shipped because they are paying more. Also they ship in too many boxes. I have to pay shipping and taxes on each shipment. What originally should cost me approx. $6.00 in shipping is costing me triple that amount because they ship in too many boxes.
I don't think I am going to use this web site anymore.
Phyllis
Chicago, Illinois
U.S.A.
I don't think I am going to use this web site anymore.
Phyllis
Chicago, Illinois
U.S.A.
2 Updates & Rebuttals
Jodi S
Bannockburn,Illinois,
U.S.A.
abc distributing Announces New and Improved Shipping Rates
#2UPDATE Employee
Mon, June 01, 2009
Hi Phyllis! I was following up on your previous blog comment on abc's shipping policies. At abc distributing, we really take customer feedback seriously. We heard your requests and I am really excited to let you know we made significant improvements to our shipping policies by creating a shipping rate chart! Now you can know your total shipping costs up front, and whether we ship your order in one box or several, you'll never pay more than what our chart indicates. If you want to learn more about these great changes please visit us at www.abcdistributing.com or let me know how I can answer any questions by emailing me at [email protected]. Thanks! Jodi Account Specialist abc distributing
Melissa M
Bannockburn,Illinois,
U.S.A.
abc distributing
#3UPDATE Employee
Tue, March 17, 2009
Dear Phyllis, Thank you for your interest in our New & Exciting items feature. Some of the items in this feature are very popular and stock may deplete rapidly. We do try to carry those items in a future catalog for further orders. The tax fee included with your orders is based on your location. Illinois law requires us to charge sales tax since we have a physical location in the state. We do make every effort to ship to our customers as much merchandise in the same box as possible. Although, depending on the availability of certain items, doing so is not always possible. I would like to work with you and review your account orders. Please email me at your earliest convenience at [email protected] with your account information. I look forward to resolving all of your concerns. Jodi Contact Care Specialist
