• Report:  #1463730

Complaint Review: AAA - Wichita Kansas

Reported By:
Thomas - Wichita, United States

Wichita, Kansas, United States
(316) 416-3034
They said use this
Tell us has your experience with this business or person been good? What's this?

I am a member AAA Roadside Assitance Program. I received a hard copy renewal in the mail stating they could not renew my AAA . I checked with AAA and they were correct. I received 2 telephone calls, one text message about the renewal.

It is possible the first telephone call was legitimate because it matched the hard copy request for new card. The text message using 735-29 asked that I provide a new card so they could renew my membership in AAA. In the Text Mail it contained a unknknown URL "my.relay-it.com/r/NU13029653" which I later learned was bogus.

Then I received three telephone calls from this telephone number: (316) 416-3014. My Caller ID listed the telephone calls as coming from Whitewater, Kansas. This was very clearly a bogus number. AAA does not have any office in Whitewater, Kansas, a town of 500 people about 25 miles North of Wichita, Kansas.

I called AAA at their Roadside Assistance Number at 1-800-222-4357 and spoke with a legitimate AAA representitive who confirmed they needed a new credit number so they could autobill my annual membership. I gave the number. Now I am worried the other 2 calls were not legitmate nor was the Text Mail with strange URL.

They could "clean out" my bank account.

Always call the Vendor direct. Do not accept Text mails or bogus phone calls

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