On the night of September, 6 2014,
Me and my kids were driving from South Florida on our way to Montreal Canada and we were very tired after driving for almost 12 hours, so we decided to stay in this Econo Lodge,
The gentleman in the front desk was very attentive and assigned me to room # 129 in a hallway where a bunch of guys were installing rugs late that the evening, as soon as we entered the room we saw that it would be better to sleep in the minivan we drove in with because of the huge bugs all over the beds and floor,
Also the coffee maker had cigarette burns and dirt as well as green mold where the water to make the coffee goes, not to mention the smell in that cesspool...
When we made it to our destination place, I contacted the hotel and showed them the pictures I took with the entry card sleeve next to the coffee maker indicating the suite number and ask them for a refund.
They told to leave a message to the manager (Mr. Harry) and assured me that he would call me first thing in the morning.
I never received the call, so I tried 3 times calling Him with no luck. Now they will not even answer my calls.
I will be contacting other agencies about this matter.
This place is not recommended.
Stacey
Texas,#2Consumer Comment
Sun, May 10, 2020
It took you 5 YEARS to file a report?? Try again - no rip off period since it has been too long
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