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  • Report:  #1515310

Complaint Review: Youtube - San Bruno California

Reported By:
Amanda Grey - Duncan, Oklahoma, United States
Submitted:
Updated:

Youtube
901 Cherry Ave San Bruno, 94066 California, United States
Phone:
650-253-0000
Web:
Https://www.youtube.com
Tell us has your experience with this business or person been good? What's this?

I subscribed to YouTube through my Google account sometime in 2012. I've always been able to upload, watch YouTube videos, and comment on videos until last year!

In March or April of 2021 I noticed I could no longer comment. I thought maybe it was a problem on the site an eventually it would get fixed. A week went by and still I could not comment! 

 I decided to search YouTube to see what's going on. I thought surely someone else has complained about not being able to comment, but I couldn't find anything except tutorials on how to turn on comments by going to the settings tab and clicking on several different buttons to change the viewer preferences. Some videos mentioned that if my viewer preferences are set on "yes kids may view my channel" then comments are turned off supposedly. I was unaware that YouTube suddenly changed guidelines on how to set up your channel to make comments. 

 I spent days and weeks watching boring tutorials most likely created by YouTube or Google employees about how to turn on comments! I checked and rechecked every detail on how to set my channel up so I can finally comment on YouTube videos! But nothing worked! 

I finally contacted Google to find out why I can't comment on YouTube! I was given another email address by someone named Adam at Google. So I used it to contact YouTube. I sent a message complaining that I was a subscriber and had been since around 2012, and now I'm suddenly unable to make comments on YouTube. I received a message saying "Hello, thank you for contacting YouTube, unfortunately you are currently banned from commenting. For more info please see the YouTube guidelines, thank you!" 

 I was shocked! Banned from commenting? Why? I was always polite when commenting and never said anything derogatory or racist! Why was I banned? 

Unsatisfied with that response, I called the contact number to YouTube only to hear a voice recording. I could not get anyone to answer my call! I tried several times a day for a couple of weeks and nothing!

Also, around that time I noticed that YouTube blocked or deleted several videos that had anything to do with conservatism, antivaxx videos, flat earth, government conspiracy theories, alternative history, Tartaria, videos that criticised Mark Zuckerberg and Facebook, and many many other types of videos! Even if I could find those videos, I wasn't able to comment on them, so what's the point in watching them? 

I deleted my YouTube and Google account because it's impossible to contact anyone about any problem either on YouTube or Google! If they don't like what you have to say, they silence you!

I've also heard that gmail monitors every email that you send or receive! But, that's another complaint for another day!

I've heard that the Constitution of the United States doesn't apply to YouTube or Google and they can shadowban, censor, and block anyone they dislike at will!

So my question is if they've blocked, and censored several videos that conflict with their beliefs, ideologies, or interests, why waste time watching YouTube if you're only watching videos that are approved by SUSAN WOJCICKI and ROBERT KYNCI? 



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