- Report: #1355286
Complaint Review: Why Not Lease It - Nationwide
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Why Not Lease It
Nationwide, USA
Phone:
855-965-4669
Web:
www.whynotleaseit.com
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Why Not Lease It **Sears/K-Mart** **SCAMMED BY SEARS** In all my life, I have never been taken advantage of like this! Boca Raton Nationwide
All of my childhood and adult life, I have been told by my father, "Only Sears, Kenmore or Craftsman. They are the best!"
Well, I have come to realize this is not the case. Back in April 2016, I went to the Sears located in Boca Raton, FL. to purchase a washing machine. While there I came across a Samsung machine that I wanted to purchase. The same machine was also on sale at Home Depot for a lower amount, but I chose to go with Sears.
When I spoke to the nice sales representative, he provided me with 4 options to pay: Cash, Credit, Sears Card, or an alternative Payment Option. After going over the alternative payment option, I found that to suite me best. It was explained that I do not need a credit check and there are low monthly payments. I was to purchase the appliance, make the first payment at checkout, and the additional payments would come directly from my bank account UNTIL its paid off. This sounded great! No interest or additional fees! Who wouldn't use this option?! HA! I now know, this is the foolish option.
After using the machine over the following months, it came to me that the monthly payment amount was still being debited from my bank account. I pulled out the paper work and reviewed the receipts. The receipt indicated that my payments were to go through July 2016. Well, it being November, I was quite confused. I called the only number on the receipt and spoke to the Customer Service Rep. It was at this time I realized I had been taken advantage of.
The Rep. told me that I was "Leasing" the machine. If I wanted to BUY it, I would have to pay a BUY-OUT FEE.
The machine was $843.77, I paid through November 2016 - $1,115,64, and they wanted an additional $386.76 to BUY IT.
I couldn’t believe what I was hearing. They got me. I was totally hit with a dumb stick right in the face.
They told me that was the deal... I could keep making the payment each month for a total of 18 months, Buy it, or return it and they would come pick it up. Seriously?! I just paid more for the machine than my receipt says, and you want me to pay more money to buy what I thought was already mine?! WTH! This is crazy!
I went to Sears and spoke to numerous Sales Reps., Managers and Assistant Managers. I explained that the original Sales Rep. was not trained correctly on what he was selling. They stated that there was nothing they could do, but would call the leasing company and contact me with an update. After waiting for a month, I went back to Sears and they offered me $250.00. After all is said and done, I just paid $1,596.61 for a machine that only costs $843.77. That is $752.84 MORE THAN I AGREED TO PAY!
I will NEVER shop at Sears again. I have never been so mislead and taken advantage of in all of my life. I have defiantly learned that.... There is ALWAYS a fine line not explained. These companies will do anything to make a dollar.
If it seems too good to be true, it probably is.
