- Report: #1526812
Complaint Review: Wheel Hero - Miami Florida
Reported By:
Tom -
Gaston, South Carolina, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Wheel Hero
Miami, 33010 Florida, United States
Phone:
305-407-9334
Web:
WheelHero.com
Categories:
Business Rating:
(0)
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Wheel Hero They sold me the wrong wheel and lug nuts Miami Florida
In March 2022 I bought a set of 4 Vision Rims for my car along with the lug nuts with a key. Two weeks later I bought another rim for my spare tire along with another set of lug nuts with a key. I wanted to buy just the key, but they only sold the set with the key. I paid $49.00 for that set. A few months ago I had a flat so I put the spare on and got the tire fixed and used that for a spare. A week ago a motorist stop me and said my whell was wobbling. I took it to my mechanic and he said they sold me the wrong wheel. I got him to use 5 of the new log nuts but they were not the right size. I called in to complain and they sent me to customer service by email. He canot talk to a live person when you have a problem. Also they did not send me a receipt with the wheels. My mechanic said the it is a wonder the wheel did not come of fthe car.I could have killed my self and someone else. These guys could care less. These guys are total rip-offs. I want a full refund on this rim and the lug nuts!!!They will not honor their warranty!!!!
