My wife and I found a house that we liked that had a pool and a solar system that was advertised the solar system was owned. We made an offer and it was accepted. The paperwork began. The seller had to fill out a "disclosure" and it was stated on the disclosure that the solar system was owned, not leased. The only reason we looked at the home was the solar was owned. We moved forward with the purchase of the home with a VA loan. I am a 100% disabled veteran service connected.
About a month after closing in January I received an email from Sunrun Solar about contacting a representative to sign paperwork to be able to get the best performance out of our solar system. I called the number given to me and left a message when I was directed to voicemail. The gentleman called me several times but I was unable to answer at the time of his calls. He never answered when I would call him back.
Finally, my wife said she would make some phone calls. She called customer service at Sunrun and spoke with an agent. She was then told that the solar system was under a lease and that she would have to sign the lease contract to be able to see it. She refused and demanded they send her a copy of the lease with the previous owners. The agent sent a copy to her email. After reviewing this lease agreement it is noted that the lease agreement is with the owners that Mr. Barton purchased the home from.
We then called our realtor and told him what we had found out. He had suggested calling our title company that did the title search on the property. We contacted them and we received no repsonses for months. Finally after leaving many messages and emails to our contact at Magnus Title we received an email that said they were looking into the matter. The title company continued to blow us off and not answer any questions. Finally my wife recieved a phone call from the President of Magnus Title on May 23, 2023. It took 5 months for someone to contact us.
The president of Magnus Title had spoken with her lawyer and it had been clarified that there had been a red flag when the intial title search was completed and the agent who did the title search call Mr. Barton and asked him why the UCC Financing Agreements were showing up. My wife was told by the president that Mr. Barton told the agen that the system had just been paid off and the paperwork was in process of being filed. Therefore, we were not informed of said lease before purchasing of the house. She also told my wife that we would have to get our own lawyer in this matter.
We are receiving zero credit for the production of solar energy from our panels on our home that we were lead to believe belonged to us by Mr. Barton and Magnus Title. I am a disabled Veteran and we cannot afford a retainer for a lawyer. I have been trying to get information on what lawyers represent disabled veterans to no avail. We have a government home loan and we were deceived and no one is willing to stand behind the contract. Now the summer is here and our energy bills have increased by triple. We would have never purchased a home like this if not for the "owned solar system".