• Report:  #1504807

Complaint Review: The Water Guys -

Reported By:
Vitalia - Chimayo, United States

The Water Guys
United States
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December 7, 2020, purchased shower filter $39.99 - 20 cup pitcher $79.95 - freebies were a testing meter and 2 shower filters.  They ran my card for 79.95 and 39.95.

As of January 16, 2021 no order, emailed for a tracking #, received email from Neza stating shipments were coming in and to give till the 26th. January 31st emailed for a refund - microsoft rejected, email address not found.  February 7th emailed again asking for a full refund withing 72 hours. Microsoft has not rejected this message. February 8th called 844-462-3489 told to leave a message.  Have not heard from The Water Guys since the email from  Neza 1/16.  Should have done the research before buying.

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