- Report: #1516045
Complaint Review: Walmart -
Reported By:
Denise -
Athens, Alabama, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Walmart
United States
Phone:
256-230-2981
Web:
www.walmart.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Walmart An employee used my credit card to pay for a 1-year membership with Walmart without my authorization. Discover immediately declined the charge at 12:50am on 01/25/2022.
A Walmart employee used my credit card information to pay for a 1-year membership fee. This employee actually had the audacity to send me an email message telling me:
We tried renewing your Walmart+ membership today, but we've run into a problem. Your payment method was declined. Don't worry, we'll try to process your payment again in the next few days. We value your relationship with us and we've given you an extension so that you can continue enjoying your benefits while we work to get membership renewed.
Here's an overview for your records:
Issue: Payment Declined
Selected Plan: Annual
Payment amount: $98 + applicable tax
We request you to maintain a valid payment method in your account to avoid cancellation.
The Walmart website would not allow me to delete the credit card information, which was cancelled and replaced with a new number. Someone at Discover accidentally applied the $98.00 charge to my new account. So, I am still trying to fight this charge.
