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  • Report:  #1487860

Complaint Review: VIDANTA PRIVATE RESERVE TRAVEL COLLECTION - RIVIERA MAYA

Reported By:
Nomad - United States
Submitted:
Updated:

VIDANTA PRIVATE RESERVE TRAVEL COLLECTION
GRAND MAYAN RIVIERA MAYA, Mexico
Phone:
52-984-206-3730
Web:
PRIVATETRAVELRESERVECOLLECTION.COM
Tell us has your experience with this business or person been good? What's this?

We thought we were getting a nice vacation there, and it really is a beautiful property. That said, staff stole our credit card information while we were there, ringing up over $500 in tour tickets!

And the worst part, DON'T EVER ATTEND ANY OF THEIR SALES PITCH BREAKFASTS!!! YOU WILL BE ROBBED!!

I am in a very similar situation as many others, just paid $3900 for a supposedly lifetime membership at over 50,000 hotels/resorts around the world for $99-299/week. Once I was finally allowed access to the website, I see what a total scam this is as there are a grand total of 2 countries in the world I can visit currently, and only 7 locations!

I called them, and they said their website is being updated, so everything isn't available to view right now, and to e-mail them with where I wanted to go. I recorded the conversation. There is still no reply, almost 2 weeks later. I am thinking a class action suit needs to happen against these thieves!

They won't even let anyone view the website while there with them. I admit my ignorance in not doing a google search at that time, as there are so so many other people in this situation, but that is still no excuse for robbing people. Would there be any interest in anyone joining a lawsuit against Vidanta Private Reserve Travel Collection?



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